Privacy Policy for PasadaX
Effective Date: August 22, 2025
PasadaX values your privacy. This Privacy Policy explains how we collect, use, and protect personal data from passengers, drivers, and LGU partners.
1. Information We Collect
We may collect:
- Personal details (name, phone number, address)
- Driver accreditation and TODA details
- Ride booking information (pickup, drop-off, fare)
- Payment details (digital transactions)
- Location data during rides
- Device and usage information
2. How We Use Your Information
Your data may be used to:
- Facilitate ride bookings and payments
- Verify driver accreditation and passenger accounts
- Provide navigation, fare calculation, and ride history
- Support LGUs in zoning, fare regulation, and transport data monitoring
- Ensure safety, fraud prevention, and compliance with laws
3. Data Sharing and Disclosure
We may share information with:
- LGUs for transport monitoring and regulation
- TODAs for accreditation and compliance
- Payment processors for digital transactions
- Service providers for app maintenance and analytics
We do not sell personal information to third parties.
4. Data Security
We implement encryption, secure servers, and access controls to protect your data. However, no system is completely secure.
5. Data Retention
We retain data only as long as necessary to provide services and comply with legal obligations.
6. User Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data (subject to regulatory requirements)
- Withdraw consent for non-essential data processing
7. Children's Privacy
PasadaX does not knowingly collect data from children under 13. If discovered, such data will be deleted.
8. Location Data
Location services are required for booking, navigation, and monitoring. You may disable location services, but this may affect functionality.
9. Policy Updates
We may update this Privacy Policy periodically. Updates will be communicated through the App.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or your data, contact us at inquiry@springboardph.com.
Last updated: August 22, 2025